Frequently Asked Questions

Our game is best enjoyed by 4-6 players, with a minimum of 3 and a maximum of 8.
Although you may choose to play with the maximum player count, 8 adults can start to feel a bit crowded for some people.
You are welcome to play with as few players as you like but, due to overhead, we have a minimum purchase of 3 tickets per game. Keep an eye out on Instagram for discounts and specials.

Our game is designed for and best enjoyed by players aged 12(ish) and up.
Younger players are welcome with in-game adult supervision equal to 1 adult per player under 10 years old.
This game is rated PG for emergency preparedness themes including puzzles about sanitation and hygiene.

Your full game will last up to 60 minutes but you should allow about 75 minutes from the time you arrive to the time you leave.
Your scheduled game time is when your 60-minute timer begins. Please arrive 15 minutes early for your pregame briefing and signing of liability waivers.

Visit our Pop-Up Page to find a location where you would like to play and click it.
Scroll down and decide how many people will be playing.
On the next page, find a date and time that works for you. You can click “More Times>” in the upper right corner to find all available dates for the location you chose.
Click continue and put in your information.
Please Note: If you are unsure of how many players you will have, you only need to book the minimum of “1-3 players” to reserve your game time. You can add and pay for additional players when you arrive.

To play at one of our pop-up events, the cost is $40 per player with a minimum purchase of 3 players.
We regularly offer discounts and promo codes which can be found on our Instagram and google business pages.
If you would like us to bring the game trailer to you, our minimum pricing is $600.

To reserve a game online, you can use any major credit card or PayPal during checkout.
For walk-in appointments we accept Cash, Credit Card, PayPal, or Venmo.
- PayPal: @SideQuestEscapeGames
- Venmo: @ShakyGroundsCafe
- Zelle: 503.333.3736

Appointments made online may be rescheduled up to 72 hours before your scheduled game time. Check the email we sent you when you booked and click the Reschedule Appointment button at the bottom.
Cancellations within 48 hours of your scheduled game time may not be refunded.
All cancellations will be refunded in the form of a gift card which may be used to rebook your game at a future date.
To cancel an appointment, please call Side Quest Escape Games at (503) 333-3736.
No Shows will not be refunded.

Absolutely not! In fact, you will start your game locked out and have to figure out how to get into the cafe. You are free to come and go at will, just know that your game timer will not stop if you choose to leave the room mid-game.

Me too! That’s why I designed the game trailer with people like us in mind. I had the trailer custom-built with an 8’ ceiling which is the same ceiling height as most homes and offices. The space was designed with personal space in mind and the puzzles are distributed in such a way as to encourage players to spread out. Our game trailer is actually larger than some static brick-and-mortar games we’ve played. In fact, we get many comments about how large the space feels and how players completely forget they are inside a trailer at all.